General FAQ

01. How does the free 5-hour trial work?
Our 5-hour free trial lets you experience our services without any commitment. No credit card is required. Simply sign up, and utilize these hours to witness our expertise and efficiency firsthand.

02. What services do you offer under the All-In-One WorkForce umbrella?
We offer bespoke web design solutions, strategic digital marketing services, and exceptional graphic design services. We also provide other auxiliary services including data entry, VA tasks, proposal writing, and sales follow-ups to streamline your operations.

03. How does the client portal work?
Answer: Our client portal facilitates seamless collaboration, file sharing, design feedback, and time tracking. You and your team can communicate, share files, and provide feedback in real-time, ensuring transparency and efficiency in all projects.

04. Do you offer white-label services?
Yes, all our services are white-labeled. We ensure everything is branded to your company, allowing you to present all deliverables to your clients directly under your brand name.

05. What are the package options and how do they work?
We offer Pay As You Go and Monthly packages with options of 40, 80, and 160 hours. Pay As You Go packages give you the flexibility to use the hours within two months, while Monthly packages allot a set number of hours for consistent monthly tasks.

06. What is a Legacy Client and how does the pricing work for them?
A Legacy Client is someone who partners with us before November 1, 2023. They secure our current rates of $10/USD per hour for any package, even after our rates increase post-November 1, 2023.

07. What is your operational time and how can I contact the team?
Our operating hours are from 10 AM to 6 PM EST (Toronto Time). You can contact your dedicated account manager through email, call, or our client portal. We also have a support ticket system within the client portal for convenience.

08. Can I use hours for any service?
Absolutely! You can utilize your pre-booked hours for any of the myriad services we offer. This flexibility ensures you always have expert support for any task you need, without any additional hassle or cost.